Packaging & Shipping
Packing of Our smart balance scooter
Each unit in one carton.
Double package protect to make sure that it is safe in delivery.
Before packaging,we will test each unit strictly,here is one test for reference.
Packing List (Standard kits/parts) |
Electric scooter | 1 pc | User manual | 1 pc |
Battery charger | 1 pc | Battery | 1 pc |
Delivery of Our smart balance scooter
-By sea, FOB Shenzhen port; Or CIF for bulky orders only, customers need to fetch the goods from seaport.
-By air, customer needs to fetch the goods from airport.
-By express (DHL, FEDEX, UPS), door to door, best for sample order.
Sample order : within 24 hours after payment /confirm/iation
Container order : one week
Our Services
One Year Warranty on smart balance scooter.
- What is covered?
- This warranty covers any defects in materials or workmanship, including installation.
- How Long Coverage Lasts?
- One year after the date your receive your two wheel electric scooters. (6 months for batteries)
- What is not covered?
- Any problem that is caused by abuse, misuse, or an act of God are not covered.
- What FREEFEET will do?
- FREEFEET will replace any defective or malfunctioning part at no charge. We’ll send spare parts to you, you only need to pay the delivery cost.
- How do you get service?
- Contact with our sales at first. Our after-service department will contact you then, inspect the problem and give you a solution within 24 hours. We have maintenance centers in US, UK, Spain,Germany and Russia, we will give the best solution according to your problem.
Company Information
FREEFEET Technology Co., Limited was found in 2013, owns Shenzhen Freefeet Technology Co., Ltd. and Shenzhen Freefeet Intelligence Technology Co., Ltd. as its subsidiaries.
Being a high-tech company, Freefeet is one of pioneers of balance scooter and electric skateboard manufacturers in China. We used to participate in building up standards for balance scooters as the member of Guangdong Electric Vehicle Association and China Electric Balance Scooter & electric skateboard Union.
Series of electric balance scooters named “Shanke” and “Freefeet have been developed and our own R&D and Design centers also have been built in Changzhou, Jiangsu. Aimed at leading electric balance scooter industry, Freefeet has become a globally well-known electric balance scooter and electric skateboard corporation with research, production, sale and customer service departments in 3 years.
To make Freefeet a time-honored brand, we insist in being a responsible enterprise and bringing the happiness and convenience to customers from the very beginning.
We are now well-prepared for the 2017. Freefeet, the leader of China electric balance scooter & electric skateboard, always struggle for you, struggle for our dream.
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